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     TROUBLESHOOTING TIPS FOR THE SC500 Rev 3

Issue:        When doing a warm boot, the system locks up.
Solution:     The customer MUST do a cold boot.

Issue:        When booting up the system, the system 
              locks up.
Solution:     Try having the customer do a clean boot 
              just loading the sound card lines.
              Note:  The lock up is most likely 
              occurring because of the EMM line.

Issue:        IDE CD-ROM Drivers not loading when connected
              to the sound card.
Solution:     If the customer is using 16 Bit Drivers, make
              sure that the SFXINIT line is ABOVE the CD-ROM
              Driver line in CONFIG.SYS.

Issue:        Installation problem in Windows 95.
Solution:     Check the Troubleshooting section for Windows 95
              for assistance on this one.

Issue:        In a non-plug-and-play machine the 32 Bit Drivers 
              disappearring.
Solution:     Go to Control Panel\System\Device Manager and 
              click on the REFRESH button.


                SC500 Rev. 3 
   Installation Instructions (Windows 3.1)
_______________________________________________
1.  Once the card is installed into the system.
    Go into WINDOWS. Then go to File, Run from
    Program Manager and type the word a:\setup.  

2.  During the installation, accept all the 
    default settings.

3.  When the installation completes, it will add 
    lines to config.sys and to autoexec.bat.

In config.sys, the lines will read:

"REM *** THE LINES BELOW WERE ADDED BY REVEAL 
        SOUNDFX SETUP PROGRAM ***        
 DEVICE=C:\SOUNDFX\SFXINIT.EXE"

REM *** THE LINES ABOVE WERE ADDED BY REVEAL 
  SOUNDFX SETUP PROGRAM ***

In autoexec.bat, the lines will read:

REM *** THE LINES BELOW WERE ADDED BY REVEAL
SOUNDFX SETUP PROGRAM ***

SET BLASTER=A220 I5 D1 T4
C:\SOUNFX\DOSAPP\DOSMIX.EXE /M=13,13 /W=13,13
 /L=13,13 /X=0 /F=13,13 /C=13,13 /I=X

REM *** THE LINES ABOVE WERE ADDED BY REVEAL
        SOUNDFX SETUP PROGRAM ***

4.  When doing a directory in the SOUNDFX 
DIRECTORY, there should be 18 files.
The files are listed below:

[.]             Directory
[..]            Directory
[BACKUP]        Directory
[WINAPP]        Directory
[DOSAPP]        Directory
[WINDRV]        Directory
[CDROM]         Directory
[SOUNDS]        Directory
[SONGS]         Directory
CDROM.INI
CS4232.INI
SFXDLL.DLL
SCDIAG.EXE
SFXCONF.EXE
TEST.DAT
SCWSS.EXE
SOUNDTST.WAV
SFXINIT.EXE

5.  To run the diagnostic test in DOS
    type:
         SCDIAG.EXE.  (Press ENTER)

Note:  When running SCDIAG.EXE you
    will be running a test first to see 
    if all the address and irq's are okay.
    However, if you attempt to run the
    SCDIAG.EXE file more than once 
    consecutively then it will give
    you a fail on the CODEC.  Yet the
    sound test will play fine.


Note:  There is no place in DOS to configure
    the address or IRQ from DOS. You will have
    to reconfigure the address and IRQ from 
    windows (soundfx configuration).

6.  When entering windows you should see
    the following icons for SOUNDFX:

    Audiostation     Calendar        Jukebox  
    MIDI Orchestrator    Say it!     Sound Event
    Sound Script WinDat   Sound Check   Level Control
    Sound FX Configuration   Audio Input   Audio Mixer

7.  The drivers that load in the 
    control panel are shown below: 

    Reveal Audio Driver, WSS 2.0 Enhanced
    Reveal External MIDI Driver
    Reveal FM MIDI Driver


8.  The setup screen for the Reveal Audio 
    Driver, WSS 2.0 Enhanced looks like: 

     CrystalWare Wave, Aux, and Mixer Driver
     CS32BA11.DRV Ver 1.20
     WSS 2.0 Compatible.
     Copyright 1992- 1995 Crystal Semiconductor
     Corp.
     All rights reserved.

     Base I/O: 530
     IRQ: 5              OK  <-(This is an OK
     Play DMA Chan: 1            Button.)
     Capt DMA Chan: 0
     Duplex Mode:
     () Half   (X) Full  () Enhanced Full 

9.  The setup screen for the Reveal 
    External MIDI Driver will look like:

    Port          Interrupt
    () 300         () 2/9
    () 320         () 3
    () 330         () 4
    () 332         () 5     All are selectable
    () 334         () 6     (Address and IRQ)
    () 336         () 7

       OK         Cancel  <- Selection Buttons.

10.  The setup screen for the Reveal 
     FM MIDI Driver will look like:

     Crystal FM MIDI Driver
        Version 1.01
 Copyright 1995 Crystal Semiconductor
         Corporation

 MIDI patches produced by the Fat Man,
     George Alistair Sanger.

           OK   <- Okay Button.

11.  The remaining address setting will 
     be located in the SOUNDFX Configuration
     section which you should see an icon in 
     the SoundFX group. That screen:

[X] SB Audio                [X] WSS Audio
I/O Address    220          I/O Address  534
DMA Channel    1            Capture DMA  0

SB/WSS Interrupt 5        

          (Note: SB DMA is WSS Play DMA)

[] CD-ROM                 [X] WaveTable/MIDI Port
(none)                    I/O Address   330 
I/O Address  (disable)    Interrupt     2/9 
Interrupt    (disable)  
DMA Channel  (disable)   
                         [X] Game Port
                         I/O Address   200

Auto detect IDE CD-ROM      
Advanced Settings  <- Selection Buttons.


12.  The screen shown below is the advanced 
     setting screen from the previous step.

[X] SoundFX Control

I/O Address    538
Interrupt    (disable)

[X] SoundFX FM Control

I/O Address    388 
Interrupt    (disable)

[] Use single mode DMA  <- Box to select

OK      Cancel   <- Selection Buttons.     

Note:  The above diagrams are going
       to be similar if the customer
       is using the 16 bit drivers 
       under windows 95. The only
       different would be where they
       are located (i.e. multimedia
       for the sound drivers rather
       than from control panel and
       then drivers.

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